Refund and Returns Policy
Thank you for shopping at Sharon Marie Allen’s online store. We appreciate your trust and support in our offerings — from digital courses and numerology reports to future books, gifts, and donations.
Please read this policy carefully before making a purchase.
Non-Refundable Items
Due to the nature of our products, the following items are non-refundable and non-returnable:
- Virtual and downloadable products
(e.g., numerology reports, eBooks, courses, meditations, and gift certificates) - Customized or personalized items
(unless they arrive defective or damaged) - Sale items
(discounted or promotional) - Donations
All donations are final and non-refundable, as they are voluntary contributions in support of our mission.
Physical Product Returns (When Available)
For future physical items (such as books, apparel, or mugs), returns may be accepted under the following conditions:
- You must contact us within 14 days of receiving the item.
- Items must be unused, in original condition, and returned with proof of purchase.
- Return shipping costs are the responsibility of the buyer unless the item is defective or incorrect.
Please contact us before returning any item to receive instructions and approval.
Refund Processing
If a return is approved, a refund will be processed to your original method of payment. Please allow up to 10 business days for the refund to reflect in your account.
Questions?
If you have any questions about your order or this policy, please contact us — we’re here to help.